Last updated: 13 August 2026
This Privacy Policy explains what personal information we collect from you, why we collect it, how we store and protect it, who we share it with, and the rights you have over your information. It applies to everyone who uses our website zindaeducation.com and our education consultancy services, wherever in the world you are located. We aim to protect your personal data to a high, internationally recognised standard aligned with the EU General Data Protection Regulation (GDPR), while operating under India's Digital Personal Data Protection Act, 2023 (the DPDP Act) as our home framework.
Zinda Education ("we", "us", "our") is an education consultancy that helps students from around the world obtain admission to universities abroad, primarily for MBBS and other programmes in Russia. We provide admission guidance, application processing, university selection, confirmation and offer letters, and visa guidance.
Our service is operated jointly by "Tamil in Russia" (a business registered in India) and "Zinda Education" (registered in Russia). Personal data collection and payments are handled by the Indian entity, Tamil in Russia, which acts as the Data Fiduciary responsible for your personal data under the India Digital Personal Data Protection Act, 2023 (the "DPDP Act").
Registered address: NO-1/415, Pettai road, Mannargudi, Ullikottai-I, Thiruvarur district, Tamil Nadu, Pin 614018
We are not a university, not a government body, and not an official agent of any government. We do not guarantee admission, scholarships, visa approval, or any specific outcome. Please also read our Disclaimer and Terms and Conditions.
Some of the information above is sensitive personal data that requires extra care and your explicit consent before we collect and process it. This includes:
We only collect sensitive data where it is genuinely needed for your admission and visa process, and we handle it with additional protections. Aadhaar is optional; where you choose to provide it, we ask you to upload a masked Aadhaar (with the first eight digits hidden), and we do not require your full Aadhaar number.
When you create an account, we store your login details (email and password, or your Google sign-in identifier). We use one essential session cookie named "zinda-session" to keep you logged in, and cookie-less analytics to understand how our website is used. See Section 12 (Cookies).
We use your personal data only for the following purposes:
We process your personal data only where we have a lawful basis to do so. Depending on the situation, our legal bases are your consent (which you can withdraw at any time — see Section 10); performance of our service (to take the steps you ask for and provide the consultancy you signed up for); compliance with our legal obligations; and our legitimate interests in running, securing and improving our service in a way that does not override your rights. These mirror the lawful bases under the EU and UK GDPR; under India's DPDP Act we rely mainly on your consent for the purposes described in this policy. When you submit your information or upload documents, you consent to us processing that data for the purposes set out in Section 4. Withdrawing your consent stops any processing that is based on consent (including of sensitive documents), but it does not affect processing we must continue to complete an active application you have asked us for, or to meet a legal obligation.
For sensitive documents (your Aadhaar card, HIV test certificate, and any other health information), we ask for your separate, explicit consent before processing them. Your consent is free, specific, informed, and unambiguous, and you can withdraw it at any time (see Section 10). If you withdraw consent for data we genuinely need to process your application, we may no longer be able to continue providing the service.
If you are applying on behalf of a minor, please read Section 11 (Minors and Parental Consent).
We use trusted third-party services to run our website and deliver our service. They process your data only on our instructions:
To process your admission, we share your application details and relevant documents with prospective universities abroad (in Russia). This is a core part of our service and is necessary to obtain your admission and offer letters.
Because we help you obtain admission in Russia, and because some of our service providers store data outside India, your personal data is transferred internationally. Specifically:
By using our service and giving your consent, you agree to these cross-border transfers. Where your data is transferred across borders, we rely on a lawful basis for each transfer: sharing your application data and documents with universities in Russia is necessary to perform the service you asked us for (obtaining your admission), and you also give your explicit consent to it. Our main storage (Appwrite) keeps data in the EU (Frankfurt region). Where a recipient or provider is outside the EEA or UK and no adequacy decision applies, we rely on your explicit consent and the necessity of the transfer for your service, and we put data-processing terms in place with our providers where available. We take reasonable steps to ensure your data is handled securely wherever it is processed.
We do not use any online payment gateway, and we do not collect or store your card or bank-login details. Payments are made by offline bank transfer only, and you upload a proof-of-payment receipt which our team verifies manually. See our Refund Policy for how fees work.
We use reasonable security safeguards to protect your data, including access controls, authentication, and secured cloud storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep your personal data only for as long as needed to provide our service, complete your admission and visa process, and meet our legal and record-keeping obligations. Our standard retention period is 6 years.
You may ask us to delete your personal data at any time by contacting our Grievance Officer. When you do, we will remove it from our active systems within 90 days of your request (or sooner where the law requires). Please note that copies may remain in our secure backups — including a backup of student documents held in Google Drive — for up to our 6-year retention period, after which they are deleted or overwritten in the ordinary course, unless the law requires us to keep them longer or we need them to establish, exercise, or defend a legal claim, in which case we retain only what is necessary.
We extend a core set of data protection rights to all of our users, wherever you live — aligned with the EU and UK GDPR and with India's DPDP Act. You have the following rights:
To exercise any of these rights, email us at zindaeducation@mail.ru. We may need to verify your identity before acting on your request.
Complaints: if you are in the EEA, the UK, or another region with a data protection authority, you also have the right to lodge a complaint with your local supervisory authority — though we would welcome the chance to resolve your concern first.
Your local rights: depending on where you live, you may have additional rights under your national data protection law (for example, the GDPR in the EU and UK, or similar laws elsewhere). We honour these core rights for all users regardless of location — contact us to exercise any of them.
Applicants under 18 years of age must have the consent of a parent or legal guardian. If you are using our service on behalf of a minor, you confirm that you are the parent or legal guardian, you agree to our Terms and Conditions, and you consent to the processing of the minor's personal data (including sensitive data) as described in this policy.
We use one essential session cookie named "zinda-session" to keep you logged in, and cookie-less analytics through Vercel Web Analytics. Third-party embeds such as YouTube, Google Maps, and Google Fonts may set their own cookies when those elements load. We do not use any advertising or cross-site tracking cookies. For full details, please see our Cookie Policy.
If you have any questions, requests, or complaints about your personal data or this policy, please contact our Grievance Officer / Data Protection contact:
You can also reach us through our Contact page. We aim to respond to grievances within 90 days (and within any shorter period the law requires).
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make changes, we will update the effective date below and post the revised policy on this page. Where the changes are significant, we will take reasonable steps to notify you, for example by email or a notice on our website. Please review this page periodically.
This Privacy Policy is governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Thiruvarur, Tamil Nadu, India.
This Privacy Policy is effective from 8 July 2026.
If you have any question about this document or your personal data, contact us at zindaeducation@mail.ru.